Welcome to the product updates page for LeadClose! Here you'll find the latest features, improvements, and bug fixes we've rolled out.
August 2024: The Big Launch!
We're excited to announce the initial launch of LeadClose, packed with powerful features to help you manage your WhatsApp Business communications.
✨ Key Features in this Release:
- Team Inbox & Chat Management: A collaborative inbox for all your customer conversations. Assign chats, change statuses (Open, Pending, Resolved), and use internal notes to work with your team.
- Customer Management (CRM): A central database for all your contacts. Add customers manually or import them in bulk via CSV. Use powerful filters to find exactly who you're looking for.
- Segmentation: Create static lists from selected customers or dynamic lists that automatically update based on your filter criteria.
- Message Templates: A full-featured visual editor to create and submit Standard and advanced Carousel templates directly to Meta for approval.
- Campaigns: Send personalized, template-based messages to entire customer segments, either immediately or scheduled for the future.
- Analytics: A comprehensive dashboard to track your messaging performance, including sent, delivered, and read rates. Drill down into individual campaigns to see recipient-level status.
- Team Roles & Permissions: Invite your team and assign them roles (Owner, Admin, Editor, Agent) to control access to different features.
We're just getting started and have a lot more planned. If you have feedback or feature requests, please use the Contact Support form in the Help Center.
