Customer Success Stories
See how businesses across different industries are leveraging LeadClose to drive real results, from reducing costs to increasing revenue.
Lucknow Crafts
How Lucknow Crafts Slashed RTO by 25% with COD Verification
The Problem: As a popular e-commerce brand with a high volume of Cash on Delivery orders, Lucknow Crafts was struggling with significant revenue loss due to fake orders and delivery refusals (Return to Origin).
The Solution: Using LeadClose, they implemented an automated WhatsApp workflow to verify every COD order before shipping. A simple utility message with "Confirm" and "Cancel" buttons was sent instantly after an order was placed.
Read Full Solution Guide25%
Reduction in RTO rates within the first three months.
90%
Of legitimate customers confirmed their order within 15 minutes.
8 hours
Saved per week in manual verification call efforts.
""LeadClose's COD verification feature was a game-changer. We were able to filter out non-serious buyers automatically, which saved us thousands in shipping costs and dramatically improved our bottom line. It paid for itself in the first month.""
Aisha Khan
Founder, Lucknow Crafts
Sunset Realty
How Sunset Realty Doubled Their Site Visits with WhatsApp
The Problem: Leads from property portals were going cold. By the time an agent could follow up via email or phone, the prospect had often already spoken to a competitor.
The Solution: They used LeadClose to enable instant responses via Keyword Automations and assigned hot leads to agents in the Team Inbox. They used Carousel Templates to showcase new properties and Quick Reply buttons to schedule viewings.
Read Full Solution Guide2x
Increase in scheduled property viewings.
85%
Reduction in lead response time.
20%
Increase in lead-to-client conversion rate.
""The ability to instantly chat with a new lead on WhatsApp is a huge advantage. We're scheduling viewings the same day we get an inquiry. LeadClose has fundamentally changed our speed to lead and helped us close more deals.""
David Chen
Lead Agent, Sunset Realty
Tohund Guide Consultants
How Tohund Guide Increased Lead Conversion by 40%
The Problem: During peak admission season, Tohund Guide was overwhelmed with thousands of inquiries, making it difficult to respond quickly and identify high-potential students.
The Solution: Using LeadClose, they implemented Keyword Automations to instantly answer FAQs. New, more complex inquiries were funneled into the Team Inbox, where agents could focus on qualifying them and scheduling consultations.
Read Full Solution Guide40%
Increase in qualified lead conversion rate.
75%
Reduction in response time for initial inquiries.
12 hours
Saved per week in agent time during peak season.
""LeadClose was essential for managing the admissions rush. The automations filtered the noise, and the shared inbox let our counselors focus on building relationships with the most promising applicants. We could handle a higher volume of leads with less stress and better results.""
Rohan Sharma
Admissions Head, Tohund Guide
Canary Oncoceutics
How Canary Oncoceutics Reduced Patient No-Shows by 35%
The Problem: The clinic was facing a high no-show rate for crucial patient consultations, leading to wasted doctor time and scheduling inefficiencies. Phone call reminders were time-consuming and often went unanswered.
The Solution: Using LeadClose, they set up an automated campaign to send a simple WhatsApp utility message to patients 24 hours before their scheduled appointment, with "Confirm" and "Reschedule" buttons.
Read Full Solution Guide35%
Reduction in patient no-show rate.
95%
Of patients interacted with the reminder message.
10 hours
Of weekly administrative time saved from manual calls.
""Implementing WhatsApp reminders through LeadClose was a turning point for our clinic's efficiency. Our no-show rate plummeted, and our administrative staff could focus on patient care instead of playing phone tag. It's simple, effective, and our patients love the convenience.""
Dr. Mehta
Clinic Director, Canary Oncoceutics
Tohund Guide Consultants
How Tohund Guide Boosted B2B Lead Quality by 60%
The Problem: As a consultancy, Tohund Guide received many daily inquiries, but most were simple, repetitive questions about pricing or documentation. Their team was spending too much time answering basic queries instead of focusing on high-value potential clients.
The Solution: Using LeadClose, they implemented Keyword Automations to instantly answer FAQs. New, more complex inquiries were funneled into the Team Inbox, where agents could focus on qualifying them and scheduling consultations.
Read Full Solution Guide60%
Increase in qualified leads passed to consultants.
80%
Of common queries were deflected by automation.
15 hours
Saved per week in consultant time.
""LeadClose allowed us to separate the signal from the noise. The automations handle the routine questions, which lets our expert consultants spend their valuable time building relationships with serious clients. Our lead quality has improved dramatically.""
Rohan Sharma
Founder, Tohund Guide Consultants
CloudFort
How CloudFort Improved First-Response Time by 90%
The Problem: As a B2B SaaS company, CloudFort's support team was dealing with a high volume of emails, leading to slow response times for critical customer issues.
The Solution: By implementing LeadClose, CloudFort offered WhatsApp as a premium support channel. The team inbox allowed them to instantly assign urgent issues to the right engineer, while Canned Responses helped them answer common questions in seconds.
Read Full Solution Guide90%
Reduction in first-response time for support queries.
50%
Decrease in support ticket volume via email.
15%
Increase in overall customer satisfaction (CSAT) score.
""WhatsApp support through LeadClose has become a key differentiator for us. Our customers love the instant access, and our team is more efficient than ever. We're resolving issues faster and keeping our clients happier.""
Arjun Desai
Head of Customer Success, CloudFort
Qurbat Fragrances
How Qurbat Fragrances Achieved a 12x ROI on a Product Launch
The Problem: Qurbat wanted to launch a new line of premium fragrances and ensure it reached their most loyal customers instantly, avoiding the low open rates of their email newsletters.
The Solution: They created a "VIP Customers" segment in LeadClose and sent a Carousel campaign showcasing the new fragrances. The message included an exclusive "early bird" discount code and direct links to each product.
Read Full Solution Guide95%
Open rate on the launch campaign.
45%
Click-through rate to the new product pages.
12x
Return on Investment (ROI) from the campaign.
""Using LeadClose for our product launch was a revelation. We sold more in the first day through WhatsApp than we did in the first week of our previous email launch. The ability to directly and personally reach our best customers is unmatched.""
Farah Ahmed
Marketing Director, Qurbat Fragrances
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