Everything You Need to Win on WhatsApp
From a collaborative team inbox to a full-featured voice call center and powerful AI-driven automations, LeadClose provides an unmatched toolkit to grow your business.
Game Changers
The core, innovative features that fundamentally change how your business operates on WhatsApp.
Direct WhatsApp Calling
Move beyond text. Make and receive crystal-clear voice calls directly from your team inbox, transforming your sales and support workflow.
Shared Team Inbox
Upgrade from a single phone to a collaborative powerhouse. Manage all conversations from one place, with assignments, internal notes, and team-wide visibility.
Supervisor Call Tools
Coach agents in real-time with Whisper mode or jump into live calls with Barge-in to assist with complex issues. A true call center experience, now on WhatsApp.
Routine Killers
Powerful automations designed to eliminate tedious, repetitive tasks and save your team valuable time.
A Team Inbox Built for Collaboration
Unified Conversation View
Manage all incoming and outgoing customer conversations from one shared inbox. Supported messages include text, emoji, images, videos, and documents.
Conversation Status & Assignment
Keep your inbox organized with statuses like Open, Pending, and Resolved. Assign any chat to a specific agent to ensure accountability.
Agent Productivity Tools
Leverage internal notes for team collaboration and use canned responses to answer common questions with a single click.
The Ultimate WhatsApp Call Center
In-App Call Widget
Handle calls directly within LeadClose using a persistent call widget. No external apps are needed. Mute, transfer, and manage calls seamlessly.
IVR & Smart Routing
Set up an Interactive Voice Response menu ("Press 1 for Sales") to automatically route callers to the right department or agent.
Silent Monitoring & Recording
Record all calls for quality assurance. Supervisors can silently listen to live calls to monitor agent performance without interruption.
Whisper & Barge-in
Provide real-time coaching that only your agent can hear, or join a live call to assist with de-escalation or closing a complex sale.
Campaigns & Automations That Convert
Bulk Messaging Campaigns
Send personalized message templates to thousands of customers at once. Target your audience precisely by selecting one or more customer segments.
Auto-Replies
Set up automated Welcome Messages for new contacts and Away Messages for queries received outside of business hours to ensure you never miss a lead.
CRM & Segmentation
Centralized Customer Database
Manage all your customer profiles in one place. Store contact info, custom fields, and tags. Add customers manually or import them in bulk via CSV.
Static & Dynamic Segments
Create fixed lists of customers or build smart, dynamic segments that automatically update based on filter criteria like tags or lead stage.
Analytics & Reporting
Comprehensive Dashboards
Get a high-level overview of your messaging and call performance. Track KPIs like delivery rate, open rate, answer rate, and average call duration.
Ready to transform your customer communication?
Join hundreds of businesses growing with LeadClose. Get started today with a 14-day free trial.