Knowledge Base
Find answers, tutorials, and best practices to get the most out of LeadClose.
Best Practices for High Engagement
Tips for writing compelling copy and personalizing messages to improve response rates.
How to Get the WhatsApp Green Tick
Learn about the requirements and process for getting your business officially verified.
Understanding WhatsApp Messaging Limits
A guide to Meta's tier-based messaging limits and how to increase them.
A Guide to WhatsApp Commerce Policy
Learn what you can and cannot sell to avoid account flags.
Guide to Collecting WhatsApp Opt-ins
Best practices for getting high-quality, compliant opt-ins from your customers.
Understanding Conversation-Based Pricing
Learn how Meta charges for conversations and how to optimize your spending.
How to Create a WhatsApp Catalog
A guide to setting up and managing your product catalog within the Meta Commerce Manager.
How to Reduce Your WhatsApp API Bill
Strategies to manage costs by leveraging the 24-hour window and free entry points.
A Guide to Message Template Types
An in-depth look at Marketing, Utility, and Authentication templates with examples.
Video: Creating Your First Campaign
A visual walkthrough of the campaign creation process from start to finish.
Managing Leads from Click-to-WhatsApp Ads
Strategies for handling incoming conversations from your Meta ad campaigns.
How to Send Promotional Messages
A deep dive into creating effective marketing campaigns that get results.
Reducing Customer Support Costs
Use automations and canned responses to improve efficiency and lower support costs.
Re-engaging Customers on WhatsApp
Strategies for using campaigns and utility messages to bring back inactive customers.
E-commerce: Abandoned Cart Recovery
A guide on setting up campaigns to automatically message customers who abandon their carts.
E-commerce: COD Order Verification
Reduce fake orders and returns by using WhatsApp to confirm Cash on Delivery orders.
WhatsApp Marketing for Real Estate
How to use LeadClose for virtual tours, lead follow-ups, and appointment scheduling.
WhatsApp for Education & Admissions
A tutorial for institutions on using WhatsApp for student inquiries and updates.
Improving Customer Service with WhatsApp
A strategic guide on leveraging the team inbox for faster, more personal support.
WhatsApp for Travel & Hospitality
Learn to use WhatsApp for booking confirmations, travel updates, and concierge services.
WhatsApp for Healthcare & Pharmacies
A guide to compliant patient communication for appointments and medication reminders.
WhatsApp for Financial Services
Use cases for banks and fintech on transaction alerts, support, and lead nurturing.
How to Generate Leads with WhatsApp
Combine QR codes, ads, and website widgets to fill your sales pipeline.
How to Increase Sales with WhatsApp
Implement strategies like flash sales, upselling, and personalized offers.
How to Build a Sales Funnel on WhatsApp
Guide customers from awareness to purchase with conversational strategies.
Strategy: Using Tags vs. Segments
Understand the strategic difference between quick labels and smart audiences.
How to Run a Drip Campaign
Nurture new leads or onboard customers with a series of automated messages.
WhatsApp for Customer Feedback & Surveys
Learn how to collect valuable feedback and run NPS surveys.
A/B Testing Your WhatsApp Messages
A manual guide to testing different message versions to optimize results.
All Help Articles
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